Effective Date: November 2024

1. Introduction

Welcome to From Me 2 You Creations DBA Joyful Party Co. By accessing or using our website, services, or products, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services. For more information, please refer to our Privacy Policy.

2. Services and Products

We provide balloon décor, DIY balloon kits, party supplies, rentals, and digital stationery. Our services are subject to availability, and we reserve the right to modify or discontinue products without prior notice.

3. Pricing and Payments

All prices are listed in USD and are subject to change.

Payments must be made in full before order fulfillment unless otherwise agreed upon.

We accept credit/debit cards, PayPal, and other listed payment methods at checkout.

Deposits for custom orders or rentals are non-refundable unless specified otherwise.

4. Order Processing and Delivery

Orders are processed within 2-5 business days.

Shipping/delivery times vary based on location and selected service.

Joyful Party Co. is not responsible for delays caused by third-party carriers.

Customers are responsible for providing accurate shipping/delivery details.

5. Refunds, Returns, and Cancellations

Due to the nature of our products, all sales are final unless an item arrives damaged or defective.

Refunds or replacements for damaged items must be requested within [X] days of delivery with photo evidence.

Custom orders and digital downloads are non-refundable.

Rental cancellations must be made at least 30 days in advance for a partial refund; cancellations within 29 days are non-refundable.

6. Event Rentals and Balloon Installations

Rental items must be returned in their original condition.

The customer is responsible for any damages or loss.

Balloon décor is subject to environmental conditions; Joyful Party Co. is not responsible for issues caused by weather or improper handling.

7. Intellectual Property

All content, including logos, images, and digital products, is owned by Joyful Party Co. and may not be used or reproduced without permission.

8. Limitation of Liability

Joyful Party Co. is not liable for any damages, injuries, or losses resulting from the use of our products or services.

We do not guarantee specific outcomes from the use of our DIY kits or balloon décor.

9. SMS Messaging Terms

Message Types

By opting into our SMS messaging service, you agree to receive the following types of messages from Joyful Party Co.:

Informational Messages

Order updates, delivery notifications, and customer service responses.

Message Frequency

Message frequency varies based on user engagement, but you may receive messages daily, weekly, or as needed for order updates.

Charges Notice

Message and data rates may apply depending on your mobile carrier and texting plan. Joyful Party Co. is not responsible for any fees charged by your carrier.

Subscription Management

You can manage your SMS subscription at any time:

To Unsubscribe – Text STOP to opt out of messages. You will receive a final confirmation message before being removed from our list within 24 hours.

For Assistance – Text HELP for customer support. You will receive a response with our contact details, including phone and email.

10. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. For more details on how we collect, use, and protect your data, please refer to our Privacy Policy.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on our website and take effect immediately.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Email: info@joyfulparty.co

Phone: 479-319-5099